Privacy Policy

Nijjer Accountants (“us”, “we”, or “our”) are committed to protecting your privacy.

In accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, this privacy notice provides clear and transparent information to you (the client) on what personal data we collect, how we use it, and under what circumstances we may share it.

Contents of this notice

  • Who we are

  • How we collect information from you

  • What information we collect

  • Why we need your data and how it’s used

  • Who we share your data with

  • Disclosure of your data

  • Safe storage of your data

  • Children’s privacy

  • Your rights

  • Changes to this privacy notice

  • Complaints and contact

Who we are

We are Nijjer Accountants, a firm of accountants providing accountancy, bookkeeping, taxation, and advisory services to individuals, small businesses, and medium-sized enterprises.

For all aspects of personal information handling, we act as both the data controller and, where we process client data on their behalf, as a data processor.

How we collect information from you

We collect information in the following ways:

  • Directly from you, when you contact us by phone, email, post, in person, or via our website.

  • Through documentation you provide to us in order to meet statutory and professional obligations.

  • From third parties where you have given consent (for example, HMRC, Companies House, or other professional advisers).

  • Via our website, which may collect usage data and use cookies.

What information we collect

We collect only the information necessary to deliver our services.

Personal data may include:

  • Your full name

  • Email address

  • Contact telephone number(s)

  • Residential or business address

  • Date of birth and National Insurance number (where required for tax purposes)

  • Bank details and/or credit/debit card details (for billing purposes)

  • Identification documents (to comply with Anti-Money Laundering regulations)

Business data may include:

  • Company name and registration number

  • Financial and accounting records

  • Tax references and VAT registration details

Usage data:

  • Website analytics, including IP address and general location, number of visits, and browsing behaviour.

Cookie data:

  • Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if preferred.

Why we need your data and how it’s used

We use your personal data to:

  • Contact you and provide our accountancy, bookkeeping, and advisory services.

  • Comply with legal and regulatory obligations (for example, HMRC requirements and Anti-Money Laundering regulations).

  • Prepare and submit statutory returns, financial statements, and other client documentation.

  • Issue invoices and process payments.

  • Keep you informed of relevant changes to our services or legislation affecting your affairs.

We will not use your data for direct marketing without your explicit consent.

Who we share your data with

We may share your personal data with trusted third parties where necessary, including:

  • HMRC, Companies House, and other government bodies where required by law.

  • Professional advisers such as solicitors, auditors, or consultants (only with your consent).

  • IT and cloud service providers who support our business operations.

All third parties are required to comply with GDPR standards. We do not share your information for marketing purposes and will never sell your data.

Disclosure of your data

We will only disclose your personal data:

  • If required to do so by law or regulatory obligation.

  • To protect our legal rights (for example, debt recovery).

  • To assist in the prevention or detection of crime.

Safe storage of your data

We take appropriate technical and organisational measures to safeguard your personal data.

  • Client files are stored securely in our office and electronic records are held on protected systems.

  • Where cloud storage is used, we ensure that providers maintain GDPR-compliant security standards.

Children’s privacy

Our services are aimed at adults. We do not knowingly collect or process data relating to individuals under the age of 18 without the consent of a parent or guardian.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

  • The right to access your data.

  • The right to request correction of inaccurate or incomplete data.

  • The right to request erasure of your data (subject to statutory record-keeping obligations).

  • The right to restrict processing.

  • The right to data portability.

  • The right to object to processing.

  • The right to withdraw consent where processing is based on consent.

Requests can be made by contacting us using the details below.

Changes to this privacy notice

We may update this notice periodically. Any significant changes will be communicated to you directly, and the latest version will always be available on our website.

Complaints and contact

If you have any questions, concerns, or complaints about how we handle your data, please contact us:

Nijjer Accountants
5-7 Station Road
Longfield
DA3 7QD
Tel: 01474 705766
Email: [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk or by calling 0303 123 1113.

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